In this Case Study, Air Power sends out our Paint Specialists to refresh and retrain a team of powder coaters on painting, maintaining their equipment and keeping their system online and operational.
Challenge
Our customer has gone through a series of personnel changes since the original purchase of their powder coating equipment for their automated finishing line. Some of the new and returning hires were less familiar with the operation and prescribed routine preventative maintenance. Also, some operators where not aware of the benefits and purpose of the preventative maintenance procedures.
Air Power Solution
Air Power scheduled time with the customer to come onsite to preform a full day lunch and learn. With several members of our Finishing team as well as our Field Service team deployed, Air Power was able to provide a start to finish approach. The first half of the day was spent in the customers training room, for the classroom portion of the training. In the classroom we covered system anatomy, proper equipment settings, PM scheduling, and trouble shooting tips. After lunch we went lineside for a live demo and hands on training running several sample parts including intentional failures and proper techniques for correction.
Results
At the completion of the training day, the customer was left with an invaluable real world experience and a complete working knowledge of their equipment from top to bottom. The customer expressed a great deal more confidence in the daily operation of their powder system, as well as a certainty that they will be getting peak performance for the maximum duration out of both their equipment and staff. Should any more staffing changes take place, the customer is in a position to have senior personnel train the onboarding employees. If any information should slip their mind, they can always refer to either the digital or printed hard copy of the classroom presentation that was provided to the customer at the conclusion of the training.